Australia's leading Online Garage, Gate, Car Remote Control Store
We really appreciate it when our customers can give us feedback on the products we sell or the services we provide. We try as much as possible to test all of our products ourselves but of course we cannot try every product and so we love to hear what you think of them. Please feel free to send us your feedback good or bad via an email to info@reidsremotes.com.au or you can review an individual product by clicking on review on that product page. The comments below have all been received via email and proof can be supplied to verify all of these testimonials.
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September 4th 2017
Hi,
Just letting you know that I received my remote, it was exactly what I was after. Your site is very easy to navigate, in fact I tried to purchase remote from where I purchased gate and after mucking around trying to access payment options and not getting through, I gave up and found your site and was done in a few minutes.
Thank you.
Jay A - QLD
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November 2nd 2017
Good afternoon,
I can't thank you enough for the great service this morning in replacing my two car remotes. When considering the time spent previously in trying to source just such an outcome without success, your excellent website appeared as an answer to all my problems. It was very accessible to the layperson in terms of product information and I had no difficulty in locating the item I required.
Thank you once again.
Regards
Ann W - W.A.
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February 5th 2018
Hi Joe,
Thank you so very much for the remote, which arrived today. It works beautifully - so much better than the old one.
Thanks again. I was amazed by how you kept working with me to programme a remote, when mine was kaput. By me sending photos you were able to get the configuration. I am 74, and very Luddite, and in N.S.W. I am thankful for your patience and persistence in providing my new -working -remote. Great service!
Diane H - NSW
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March 15th 2019
I found your website well set out and easy to navigate. Found things easily and it was fast.
Cheers
Shane D - QLD
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April 15th 2019
So impressed - the replacement button fixed the problem, with no need for reprogramming. Thank you for the good advice and a good product.
I am going to order another for the second remote, which is heading the same way.
Cheers
Judy B - QLD
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April 26th 2019
I would like to thank Reids for their excellent customer service for my recent order. Price, communication and prompt delivery were exceptional.
Pity all businesses don’t have your standards. Compliments to you and your staff.
Regards
Stephen H - NSW
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July 22nd 2019
I just wanted to let you know that my new remote works perfectly!! Even programmed it myself!! Totally luxury not having to open my Rav manually!!
Thank you, thank you, thank you!!
Nigel T - VIC
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July 25th 2019
I received the remotes and receiver this morning and programmed the remotes to the gate then fitted the receiver to the door.
All works perfectly
Thanks for your help
Ashton W - QLD
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July 31st 2019
Just wanted to let you know how pleased I am.
The Mitsubishi two button cases I ordered on 29th July were received today 31st July in Adelaide via Express Post, and the internals from the old remotes have been assembled into them. They work perfectly and are like new again.
Great web site, Excellent Service, quality product and a significant saving.
Regards
Ian M - SA
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August 14th 2019
Hi Joe
Just letting you know the remote was delivered today and worked perfectly. Thanks heaps for your knowledge and super fast replies.
Adam E - NSW
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August 19th 2019
Thanks Joe.
These manuals were really useful and easy to use.
Great customer service and speedy delivery.
Damien L - NSW
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August 22nd 2019
Thank You Joe for your help.
Once I found the receiver it was so easy
Jodie B - NSW
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August 27th 2019
Thanks for the fast shipping and the info. Website is also good, easy to use, thanks.
Gordon B - QLD
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October 25th 2019
Wanted to thank you for the excellent service we've received from your Company.
We receive the two remotes today and thanks to your easy instructions, we had no problem programming them.
Vanessa M - NSW
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January 24th 2020
Hi Reid Remotes Team,
I just wanted to let you know how easy it was to obtain a new remote for
my garage door. From the website to the arrival of the remote, the whole process
was extremely easy to understand. Your service was fantastic, and I will be
recommending you to both my family and friends.
Thank you,
Garry H - VIC
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February 6th 2020
I am very pleased with your excellent customer service. They are to be used with a sliding gate.
Kind regards
Tony I - NSW
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February 18th 2020
To Joe & the Reid’s Remotes team,
I needed 2 extra remotes for a 20 year old B & D panel lift door that is no longer available.
Everyone else told me that I needed to buy a new motor/ receiver & remotes. (Around $800-$1000).
Joe & the team sorted out my dilemma quickly & easily by setting me up with 2 new remotes & a receiver that runs in parallel with my existing system & saved me a fortune.
They programmed the remotes, prewired the receiver & power supply & supplied simple instructions on how to get it going. The installation took all of about 5 minutes to do.
I live in Queensland & Reid’s is in WA so they sent everything via the post which arrived quickly & for a very minimal cost. Also got plenty of advice from Joe over the phone before I purchased everything.
These guys have the best customer service that I have found anywhere for anything iv ever purchased, (big call but it’s true) & would not hesitate in recommending them to anyone that has an issue with their remote controlled garage doors.
Keep up the great customer service.
Cheers,
Russell P - QLD
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August 7th 2020
Thank you Team Reid’s Remotes.
My parents were well looked after yesterday and are very happy with the new VW remote flip key. I have left a 5 star review on Google.
Much appreciated.
Kind regards,
Kevin R - WA
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January 11th 2021
Hi Joe,
Just wanted to follow up with a quick note to give you my sincerest thanks.
Received the remotes today and they both worked perfectly.
We've been through 2 other sets of different brand remotes that me and my wife picked up, neither of which worked with either our home alarm or garage systems. Yours programmed immediately and worked perfectly within minutes.
Our sincerest thanks,
Richard A - NSW
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June 9th 2021
Perfect replacement for my now 10 year old remote.
I highly recommend Reids for all replacements.
Russell M - QLD
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July 21st 2021
Thanks so much for the friendly and efficient service today when making the spatre key for my Ford Ranger. I really appreciate it.
Regards
Kelly C - WA
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August 3rd 2021
Hi,
Thanks so much for the prompt service, links and advice when purchasing my remotes!! Beginning to think that was a thing from the past.
A fantastic experience right the way through!
Cheers
Mark H - WA
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Glen M - WA
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Feburary 17th 2022
March 14th 2022
Highly recommended. If I can't find an obscure remote through my suppliers for a job. There's a high chance Joe has it or knows of It. Absolute wealth of knowledge and expertise.
Mathew H - WA
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April 2022
* * * * *
Hiram R - VIC
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May 24th 2022
Erica & Joe were so helpful. Really glad my recommended this business.
Elisa D - WA
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June 16th 2022
Couldn’t be more impressed!! Took my car key in that needed a “new transponder” as per my mechanic, $50 and 30 mins later, new shell and it is in better working order than it has ever been. Thank you
Roberta W - WA
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July 10th 2022
Great communication! Fast postage. Item exactly as listed on website. Highly recommend!
Amardea E - TAS
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August 4th 2022
Excellent service and know there products inside and out
Laurie C - WA
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September 9th 2022
We needed 2 x 3 button Jeep WK remote fobs to replace our old dying ones. Our Jeep dealership in Cairns told us they didn't have any and there were none available in the National Inventory system. I found Reid's remotes online and contacted them to confirm they had 2. They had them shipped to me in Cairns in a couple of days at a cost way less than the dealership. Thank heavens for Reid's remotes. Cheers. Highly recommended.
Anthony S - QLD
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October 24th 2022
A+
Naz T - VIC
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November 9th 2022
Excellent helpful service, knew exactly what I needed and had the items in stock, definitely recommend these guys as your 1st contact
Mark C - WA
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December 11th 2022
Easy, friendly and quite fast in changing out old car remote
Bjorn I - DENMARK
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January 27th 2023
Quickly fixed my gate remote for which I was quoted ridiculously high prices by another place. Very professional service and amazing pricing. Highly recommend.
Oomerah D. M. - WA
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February 16th 2023
Fixed my car remote. looks like new. Will come back and get the spare fixed as well.
Delwyn M - WA
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March 10th 2023
Great service, new key made at a great $, would 100% recommend !
Ian L - WA
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April 3rd 2023
Great service, fast delivery and product exactly to specification. Couldn't ask for a better deal.
Mojtaba H - WA
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May 22nd 2023
Quoted $500+ per key to replace rubber insert for KIA Rio as "you need to replace the whole key and have reprogrammed".
Ordered 2× replacement rubbers 2pm Friday, delivered to country SA 11.00 Monday.
$50 and 5 minutes to fit.
Matt M - SA
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June 28th 2023
Not many places have spare parts for Smart cars but Reids had the fob I needed. When I had an issue with the fob (user error, not the remote) Reids were quick to fix the problem. Great customer service and fast postage so highly recommend.
Carolyn M - WA
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July 25th 2023
I recently purchased 2 remote controls from Reids and product knowledge and service was excellent. I can highly recommend. Thanks Jill and the team at Reids.
Craig P - WA
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August 11th 2023
Fantastic service and very quick too!! Easy recommendation.
Shane B - WA
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September 16th 2023
Great people to deal with, intially contacted and straight up offered the right advice, know there stuff on cars 25yrs old and had clear instructions for diy programing of my particular remote.
Toby D - WA
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October 2nd 2023
Had to get a new key for my push start Prado and didn't want to pay Toyota's price.
Everything about this business is 5 Stars. Friendly, fast service, great product knowledge and great prices for genuine brands. Highly recommended
Jayme B - QLD
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November 7th 2023
They had exactly what I needed and were so friendly and helpful. Great to have such a place in Perth without the need to order online.
Caleb P - WA
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December 20th 2023
Great mob. Good prices, prompt services, responsive and professional. Would recommend.
Joshua G - WA
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January 12th 2024
Excellent business. All the things: Professional, friendly, competitive pricing and most importantly quick!!!
New car key cut and coded with an upgraded shell from my previous
Aaron T - WA
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February 23rd 2024
If every business. Had this level of customer service and follow up what an awesome business community it would be. I ordered online a gate remote. Seamless. I got a follow up email to explain that this remote would fit my electronics, Awesome then it arrived and worked and was Easy and the team where there if I needed support. PRICELESS. Sadly I had tried multiple times in Vic and be Fobbed off each time by so called Locksmiths. Aio to say my WA experience has just been a cracker. Thanks all
Steve B - VIC
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March 2024
They solved a difficult remote problem very easily - and it was so simple to programme in to the existing controller. So we purchased a spare unit as insurance. The price was just super when you consider it is available here in Western Australia and the delivery time was honestly really really fast. HIGHLY RECOMMENDED SELLER WHO HAS GREAT COMMUNICATION
D L - NSW
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April 19th 2024
So helpful and friendly! Walked in with a immobiliser issue on my and 15 minutes later I walked out with it fixed, 2 spares and a spare key. They programmed them for me to!
Stefan M - WA
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May 25th 2024
Recently used Reid's for a spare key for a Subaru, as usual first class service. I wouldn't go anywhere else.
S L - WA
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June 21st 2024
My goodness, what a lifesaver. Called in just before 5 on a Friday to buy a new fob for my Autowatch immobiliser not looking forward to have to pull my dash apart to get the code to program it only to be told they could repair the old one and replace the micro switch, cover and batteries. Customer service like is so rare these days.
Lorne B - WA
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July 28th 2024
We are so pleased and happy to have found a great workshop for cars and garage doors with a fantastic staff. The workshop is equipped with the most modern tools and software. The staff is knowledgeable, professional, polite and always do their utmost to help. Without any doubt, and with much pleasure we can recommend Reeds Remotes to anyone. We would like to commend the staff for their good work.
(Happy Customers)
Detlef & Mireille S - WA
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August 12th 2024
OMG the reviews are correct. Amazing friendly service. Got a new remote on the spot, so then decided to get a replacement key for my Toyota Camry. Reasonable prices. Thought I had time travelled back to the 60’s!
Rahima B - WA
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September 2024
I'm more than happy to provide this review for Reids Remotes as I've had always had excellent customer service from their team.
When I purchased a 2nd hand car recently I was unaware it only came with one keyless remote which left me in a jam. Having used Reids Remotes before for replacement garage door remotes, I left my car with them for the afternoon to have a new remote coded. Unfortunately having tried several methods over a few hours they were unable to code a new remote. Undeterred they sought help from their national supplier, downloaded new software which contained an update specific to my vehicle, and were able to code the new remote the next day.
And all for less than half the cost of a new remote from the dealer. The team at Reids Remotes goes above and beyond to meet their customers' needs. Well done team!
Paul H - WA
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October 2024
Another good place with very good and caring people. Although my issue with a garage remote could not be resolved, due to no fault of theirs, Reid Remotes did not leave any stone unturned in trying to resolve my issue. And it was not one person. I interacted with at least three different personnel and they all shared the same level of customer service. Thank you. It is Reids remotes for me always. Please keep it up.
Rikzing R - WA
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November 2024
Prompt, professional supply and coding of new keys for my car. I definitely recommend this business - much cheaper than my car dealer for the same service.
Caroline R - WA
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December 2024
After spending around sixty dollars on three different types of remotes from three different companies all saying that our remotes will definitely work for my swing gate motor, Reids Remotes when the extra mile to ensure that the product supplied to me (from the other side of the country mind you) was correct for purpose and it was. Jill was so great to work with via email it was a pleasure doing business with her. I wouldn't hesitate to use the services of Reids Remotes again if required.
Kevin H - NSW
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January 2025
I had a replacement remote made up in the South West, but had problem after problem and gave up for the next three years. I was then referred by friends to Reid's Remotes. One phone call to Jill who queried an unusual car, Peugeot 308 diesel and returned my call in the affirmative. Called in the next day and received immediate service and 40 minutes later was advised that all was ready. An old, broken remote key was replaced with a new one and a second new remote key worked perfectly. As an added bonus, Reid's supplied two new keys for the price I paid in the South West for one faulty new key. Do not go anywhere else.
Kroozin454 G - WA
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February 24th 2025
24/2/25 : I found this place on Google when I was searching for a replacement remote for my car alarm with a photo of the old remote. The button had worn out on my case so that I had to resort to pushing the button on the circuit board with a key. I was worried about having to reprogram a new remote and also that my car is over 30 years old. Really happy to find out that these guys are in Perth. This place is amazing and appear to have every remote for car alarms, garage doors and home alarms known to man. The Staff are super helpful, knowledgeable and friendly. They found a brand new case for my remote straight away and while I was there I noticed that they had new cases for my garage door remote, so I picked up one of those as well. I saved nearly $130.00 on buying the 2 remotes, so it cost a quarter of what it would have cost to buy the remotes on EBAY. Once I swapped the circuit boards over they just worked. Outstanding find, highly recommended. I'd give them 6 ☆'s if I could.
John - WA
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March 2025
Excellent service, thank you. I'm grateful that Reids Remotes carried an aftermarket replacement for a damaged obsolete remote, it saved considerable expense in not having to change the receivers. Easy to navigate their site and to purchase, with quick postage.
Trevor F - NSW
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April 2025
Sensational service. Clear instructions on the website and a follow up email from me was answered promptly and I finally was able to buy the correct fob for my gate. Massive thanks for doing what you do well!
Belinda K - QLD
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May 2025
Excellent reliable service at a fair price for onsite appointments to repair your broken Remotes.
Pieter G - WA
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June 2025
When faced with a broken key or key-fob the usual reaction may be to go to the vehicle dealer - this is expensive - v e r y -- so one may find potential solutions via online shops ... tantalising ... look at youtube videos showing how ‘straightforward’ it is to do you own fix with the cheap parts ... or go to a booth-pop-up in a shopping mall .... well, i've done them all, excepting the exorbitantly priced auto dealer option.
I became frustrated with all these options and in 'desperation' looked for a reasonably & realistically priced professional - it was REIDS REMOTES conveniently located in East Victoria Park.
A date/time was negotiated over the phone and i took my VW Amarok and all the key related items (including the broken and cheap web-shop purchases) to their clean and tidy facility, reading emails and related documents on my iPad whilst comfortably seated in their front lounge area. Before my work was done, their work was done!
Actually, it was a most satisfactory arrangement, and for the price of one 'dealer' priced item i got two new functioning remotes for my Amarok.
In summary, the friendly couple at REIDS REMOTES provide a service that is far superior to any of the alternatives - professional, reliable, fair price, and with a friendly smile that is genuine.
My new maxim is — for Keys think Reids. (Hv Dreher - June 2025)
Heinz D - WA
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July 2025
Professional, polite, courteous, respectful interaction with staff. They explained to me exactly what would be done and how much it would cost. Happy with their service. They were quick in fixing the problem I had with my car remote. Highly recommend Reid's Remote
Cleopatra J - WA
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