What our customers think about our products:

We really appreciate it when our customers can give us feedback on the products we sell or the services we provide. We try as much as possible to test all of our products ourselves but of course we cannot try every product and so we love to hear what you think of them. Please feel free to send us your feedback good or bad via an email to info@reidsremotes.com.au or you can review an individual product by clicking on review on that product page.  The comments below have all been received via email and proof can be supplied to verify all of these testimonials.

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September 4th 2017

Hi,

Just letting you know that I received my remote, it was exactly what I was after. Your site is very easy to navigate, in fact I tried to purchase remote from where I purchased gate and after mucking around trying to access payment options and not getting through, I gave up and found your site and was done in a few minutes.

Thank you.

Jay A. - QLD

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November 2nd 2017

Good afternoon,

I can't thank you enough for the great service this morning in replacing my two car remotes.  When considering the time spent previously in trying to source just such an outcome without success, your excellent website appeared as an answer to all my problems. It was very accessible to the layperson in terms of product information and I had no difficulty in locating the item I required.

Thank you once again.

 

Regards 

Ann W. - W.A.

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February 5th 2018

Hi Joe, 

Thank you so very much for the remote, which arrived today. It works beautifully - so much better than the old one.

Thanks again. I was amazed by how you kept working with me to programme a remote, when mine was kaput. By me sending photos you were able to get the configuration. I am 74, and very Luddite, and in N.S.W. I am thankful for your patience and persistence in providing my new -working -remote. Great service! 

Diane H - N.S.W.

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March 15th 2019

I found your website well set out and easy to navigate. Found things easily and it was fast.

Cheers

Shane D. - QLD

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April 15th 2019

So impressed - the replacement button fixed the problem, with no need for reprogramming. Thank you for the good advice and a good product.

I am going to order another for the second remote, which is heading the same way.

Cheers

Judy B. - QLD

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April 26th 2019

I would like to thank Reids for their excellent customer service for my recent order. Price, communication and prompt delivery were exceptional.

Pity all businesses don’t have your standards. Compliments to you and your staff.

Regards

Stephen H. - N.S.W

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July 22nd 2019

I just wanted to let you know that my new remote works perfectly!! Even programmed it myself!! Totally luxury not having to open my Rav manually!!

Thank you, thank you, thank you!!

Nigel T. - VIC

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July 25th 2019

 I received the remotes and receiver this morning and programmed the remotes to the gate then fitted the receiver to the door.

 All works perfectly

 Thanks for your help

 Ashton W - QLD

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July 31st 2019

Just wanted to let you know how pleased I am.
The Mitsubishi two button cases I ordered on 29th July were received today 31st July in Adelaide via Express Post, and the internals from the old remotes have been assembled into them. They work perfectly and are like new again.

Great web site, Excellent Service, quality product and a significant saving.

Regards
Ian M
South Australia

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August 14th 2019

Hi Joe

Just letting you know the remote was delivered today and worked perfectly. Thanks heaps for your knowledge and super fast replies.

Adam E

N.S.W.

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August 19th 2019

Thanks Joe.

These manuals were really useful and easy to use. 

Great customer service and speedy delivery.

Damien L

N.S.W.

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August 22nd 2019

Thank You Joe for your help.

Once I found the receiver it was so easy

Jodie B.

N.S.W

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August 27th 2019

Thanks for the fast shipping and the info. Website is also good, easy to use, thanks.

Gordon B.

QLD

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October 25th 2019

Wanted to thank you for the excellent service we've received from your Company.  

We receive the two remotes today and thanks to your easy instructions, we had no problem programming them.

Vanessa M.

N.S.W.

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January 24th 2020

Hi Reid Remotes Team,

 

I just wanted to let you know how easy it was to obtain a new remote for

my garage door. From the website to the arrival of the remote, the whole process

was extremely easy to understand. Your service was fantastic, and I will be

recommending you to both my family and friends.

Thank you,

Garry H.

VIC

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February 6th 2020

I am very pleased with your excellent customer service. They are to be used with a sliding gate.

Kind regards

Tony I.

N.S.W.

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February 18th 2020

To Joe & the Reid’s Remotes team,

I needed 2 extra remotes for a 20 year old B & D panel lift door that is no longer available.

Everyone else told me that I needed to buy a new motor/ receiver & remotes. (Around $800-$1000).

Joe & the team sorted out my dilemma quickly & easily by setting me up with 2 new remotes & a receiver that runs in parallel with my existing system & saved me a fortune.

They programmed the remotes, prewired the receiver & power supply & supplied simple instructions on how to get it going. The installation took all of about 5 minutes to do.

I live in Queensland & Reid’s is in WA so they sent everything via the post which arrived quickly & for a very minimal cost. Also got plenty of advice from Joe over the phone before I purchased everything.

These guys have the best customer service that I have found anywhere for anything iv ever purchased, (big call but it’s true) & would not hesitate in recommending them to anyone that has an issue with their remote controlled garage doors.

Keep up the great customer service.

Cheers,

Russell P.

QLD

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